Privacy policy

Last updated: 23 January 2026

 

At ValorBouw, we are committed to protecting your personal data. In this privacy policy, we explain what data we collect, why we do so and how we process and protect your data securely.

 

  1. Who are we?
    ValorBouw is responsible for the processing of personal data as described in this privacy policy.
    Website: www.valorbouw.nl
    E-mail address: info@valorbouw.nl

  2. What data do we collect?
    When you use our website or services, we may process the following personal data: first and last name, address details, telephone number, e-mail address, payment and billing details and IP address and device details when visiting our website.

  3. What do we use this data for?
    We use your personal data for handling quotes, orders and payments, performing our construction and renovation work, maintaining contact and providing customer service, improving our website and services, and complying with legal and administrative obligations.

  4. How long do we keep your data?
    We do not retain your personal data for longer than is necessary for the purposes for which it was collected. For administrative and tax data, we apply a retention period of up to 7 years, in accordance with the legal obligations of the Tax Authorities.

  5. Sharing data with third parties
    ValorBouw does not sell your personal data to third parties. Data is only shared with parties that support us in the performance of our services, such as payment processors, accounting software or hosting providers. These parties process data only on our behalf and in accordance with applicable privacy legislation.

  6. Cookies and website use
    Our website uses cookies to improve the functioning of the website and analyse usage. Cookies ensure that the website functions properly and help us to optimise the user experience. You can disable or delete cookies via your browser settings.

  7. Personal data security
    ValorBouw takes appropriate technical and organisational measures to protect your personal data against misuse, loss, unauthorised access or unwanted disclosure.

  8. Your rights
    You have the right to access your personal data, have your data corrected or deleted, object to the processing of your data, withdraw your consent and lodge a complaint with the Personal Data Authority.

Contact
Do you have questions about this privacy policy or want to exercise your rights? If so, please contact us at info@valorbouw.nl